When will my order ship?
I usually ship orders out in 1-3 business days. Made-to-order items will ship out in 1-2 weeks. Please refer to individual items' descriptions for more details.
How long does shipping take?
North America: 3-5 business days
Europe: 6-20 business days
Australia, New Zealand and Oceania: 6-20 business days
Asia Pacific: 6-20 business days
Latin America and the Caribbean: 6-20 business days
- pictures of damaged product
- pictures of packaging
I cannot provide a replacement or repair if your jewelry has been altered in any way.
What do I do if I need to return or exchange an item?
All Rosy Reveries jewelry is made with the highest quality. If you are not happy with your purchase, please email me at firstname.lastname@example.org right away so I can process your return or exchange. You must contact me within 7 days, and item(s) must be mailed back within 14 days. You are responsible for shipping costs to return your item(s). Personalized and customized goods are exempt from returns or exchanges.