When will my order ship?
I usually ship orders out in 1-3 business days. Made-to-order items will ship out in 1-2 weeks. Please refer to individual items' descriptions for more details.
How long does shipping take?
North America: 3-5 business days
Europe: 6-20 business days
Australia, New Zealand and Oceania: 6-20 business days
Asia Pacific: 6-20 business days
Latin America and the Caribbean: 6-20 business days
North Africa and the Middle East: 6-20 business days
How much does shipping cost?
Orders to the US ship for free!
Where is my order?
All orders are sent with tracking. Check your email for shipping confirmation. This will include a tracking number. You can track your order here. If you can't find your shipping confirmation or have any other questions, please feel free to email me at hello@rosyreveriesjewelry so I can personally look into it.
What happens if my order arrives damaged or broken?
If your order arrives broken, please email me at firstname.lastname@example.org right away so I can help. Please be prepared with:
- pictures of damaged product
- pictures of packaging
I cannot provide a replacement or repair if your jewelry has been altered in any way.
What do I do if I need to return or exchange an item?
All Rosy Reveries jewelry is made with the highest quality. If you are not happy with your purchase, please email me at email@example.com right away so I can process your return or exchange. You must contact me within 7 days, and item(s) must be mailed back within 14 days. You are responsible for shipping costs to return your item(s). Personalized and customized goods are exempt from returns or exchanges.
For all collaboration and media inquiries, please email me at firstname.lastname@example.org
If you are interested in carrying Rosy Reveries Jewelry in your shop, yoga studio, salon, cafe, or other retail space, please submit an application here and I'll be in touch shortly!
Any other questions?
If you have any other questions, please feel free to email me at email@example.com. I strive to respond to all emails within 24 hours on business days (Monday-Friday, 9a-5p).
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